Privacy Policy

Effective: September 5, 2025 • Last Updated: January 16, 2026

This Privacy Policy explains how Premier One Agency, LLC (“Premier One,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information in connection with our websites, services, and related communications (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of information in connection with providing the Services:

Contact & Business Information: name, email address, phone number, company name, business details, brand assets, and project-related information provided by Clients.
Account & Platform Access Information: credentials, permissions, or access to advertising platforms, analytics tools, CRM systems, payment processors, and other third-party platforms necessary to perform the Services.
Payment Information: payment details are processed securely through third-party processors such as Stripe; we do not store full credit card numbers.
Usage & Analytics Information: information about interactions with our website and Services, including IP address, browser type, device information, pages visited, and campaign or performance analytics.

2. How We Use Information

Provide, operate, and improve the Services
Plan, execute, and optimize marketing and revenue operations initiatives
Process payments, issue invoices, and manage accounts
Communicate with Clients regarding Services, support, and updates
Comply with legal, regulatory, and contractual obligations

Premier One does not provide legal, regulatory, or compliance advice. Clients are responsible for consulting their own advisors regarding applicable data protection, privacy, and compliance requirements.

3. Client Responsibilities Regarding Data

Clients represent and warrant that any personal information, data, or content provided to Premier One is collected, shared, and processed lawfully, including obtaining all required notices, disclosures, and consents from end users, customers, or other third parties.

Premier One is not responsible for the legality, accuracy, or compliance of Client-provided data.

4. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect information, including secure platforms and restricted-access systems (such as GoHighLevel and Stripe). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing & Disclosure

Service Providers & Vendors: third-party vendors and platforms that support our Services, including CRM systems, email or SMS providers, advertising platforms, hosting providers, and payment processors.

Legal & Compliance: information may be disclosed when required by law, regulation, legal process, or to enforce agreements, protect rights, or prevent fraud or misuse.

We do not sell personal information.

6. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies for authentication, analytics, performance monitoring, and service functionality. You can control or disable cookies through your browser settings, though doing so may affect functionality.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Users

If you access the Services from outside the United States, you acknowledge and consent to the transfer, processing, and storage of information in the United States and other jurisdictions where our service providers operate.

9. Children’s Privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe such information has been collected, please contact us to request deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent changes. Continued use of the Services after updates become effective constitutes acceptance of the revised Policy.

11. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. Requests may be submitted by contacting us at the address below.

12. Contact Us

Premier One Agency, LLC
416 N Stanton Street, El Paso, TX 79901
Email: [email protected]